Software: BigTimeGaming

T&C Applies

T&C Applies

Terms and Conditions apply

Please read these Terms and conditions carefully before using the Sloto'Cash Online Casino web site or downloading any Software made available on the Sloto Cash web site. 1. By playing at any of the Sloto'Cash (the "Casino"), you represent and warrant that you fully understand and agree to comply with these Terms and Conditions. 2. Participation in the activities and games of the Casino (the "Game") is open only to residents of those jurisdictions where such participation is legal and not prohibited. Participation in the Game is void wherever prohibited by law. 3. The Casino is restricted to individuals of legal age as determined in the jurisdiction in which the individual resides. You may only participate in any gambling events if it is legal for you to do so according to the laws that apply in the jurisdiction from where you are connecting. You must understand and accept that we are unable to provide you any legal advice or assurances. You must be over 18 years (18+) old to use this service. 4. Only one Real account per player is permitted. Multiple accounts will be closed. Players who register multiple accounts (including accounts with different personal details) will not be eligible to receive any winnings, and all withdrawals will be cancelled. 5. Interactive gambling services are not made available to persons who are physically present in a jurisdiction where prohibited. If you are physically present in such a jurisdiction, you are not permitted to use the interactive gambling services or view any advertisements relating to the interactive gambling services. 6. The Company makes no representations or warranties, implicit or explicit, as to your legal right to participate in the Game nor shall any of the Company's employees, licensees, distributors, wholesalers, affiliates, subsidiaries, advertising, promotion or other agencies, media partners, agents or retailers have the authority to make any such representations or warranties. 7. Employees of the Company, its licensees, distributors, wholesalers, subsidiaries, advertising, promotion or other agencies, media partners, retailers and members of the immediate families of each are not eligible to participate in the Game. 8. The Game is for entertainment value only. No purchase is necessary or required to play the Game. You may play without betting money if you wish. Any participation in the Game is at your sole option, discretion and risk. By playing the Game, you acknowledge that you do not find the Game or the Casino to be offensive, objectionable, unfair, or indecent. 9. You are only permitted to enter the Casino for your own personal entertainment and non-professional use. Any other entrance, access, use or reuse of the Casino or the Web site is strictly prohibited. 10. Playing is only allowed in your name. You are not allowed to play on behalf of a beneficial owner(s). Your account will be suspended if verification cannot be completed. 11. The Company reserves the right to cancel your account for any reason whatsoever at any time without notice to you. Any balance in your account at the time of such cancellation may be credited to you, however, the Company reserves the right, in its unfettered discretion, to void any winnings and confiscate any balance in your Casino account in any circumstances including: 11.1 If there is evidence to suggest that you have more than one active account for the Casino; 11.2 If the name on your Casino account does not match the name on the payment method e.g. credit card(s) used to make purchases on your Casino account; 11.3 If you participate in a Casino promotion and cash-in before fulfilling the requirements of that particular promotion; 11.4 If you provide incorrect or misleading registration, account or identification information; 11.5 If you are not of legal age; 11.6 If you reside in a jurisdiction where participation in the Game is prohibited by law; 10.7 If you have allowed or permitted (intentionally or unintentionally) someone else to play on your Casino account; 11.8 If you have not played at the Casino on an individual basis for personal entertainment only (that is, you have played in a professional sense or in concert with other player(s) as part of a club, group, etc.); 11.9 If you are found cheating or if it is determined by the Company that you have employed or made use of a system (including machines, computers, software or other automated systems) designed specifically to defeat the Casino; 11.10 If you have been designated as a bonus abuser, playing no or low-risk strategies in order to withdraw promotional money; 11.11 If the Company should become aware that you have played at any other on-line casino under any of the circumstances set out at 10.1 to 10.10 above 12. In the event the Company suspects fraud or fraudulent activity on your part or if any of your payments are charged back, the Company has the right to withhold any amount from your account which is in excess of your original deposit, and if deemed necessary by the Company, to initiate any legal proceedings to collect any payments owed by you. You agree to fully pay any and all payments and charges due to the Company or to Payment Providers in connection with your use of the Online Casino. You further agree not to make any charge-backs or renounce or cancel or otherwise reverse any of your deposits, and in any such event all winnings will be void and you will refund and compensate the Company for such unpaid deposits including any expenses incurred by the Company in the process of collecting your deposit(s). 13. By accepting any prize and/or winnings from the Company, you consent to the use of your name for advertising and promotional purposes without additional compensation except where prohibited by law. 14. If you have any dispute with regard to any outcome in the Game, you must submit your complaint to the Company in writing within fourteen (14) days. In the event of a discrepancy between the result showing on your Casino software and the Casino's server software, the result showing on the Casino's server software shall be the official and governing result of the Game. 15. You are solely responsible for any applicable taxes on any prizes and/or winnings that you collect from the Company. 16. The Company reserves the right, in its sole discretion and without notice to you, to add new activities or games to the Casino or to discontinue any activity or game of the Casino at any time. 17. You are solely responsible for keeping your account number and password secure and secret. You shall not allow any other person or third party including, without limitation, any minor, to use or reuse your account, access and/or use any materials or information from the Web site, accept any Prize, or participate in the Games. You are solely responsible for any purchases and/or losses that may occur on your account. 18. The Company shall not be required to maintain user names or passwords if the Player misplaces, forgets, loses, or is otherwise unable to enter the Casino because of anything other than the Company's error. 19. The Company shall not be liable for computer or Internet malfunctions nor attempts by the Player to participate in the Game by methods, means or ways not intended by the Company. 20. If you are found to be cheating or attempting to defraud the Game, or if you make untrue and/or malicious comments with regard to the Company's operation, the Company reserves the right to publicize your actions together with your identity and e-mail address, as well as to circulate this information to other casinos, banks, credit card companies, and appropriate agencies. 21. You shall hold the Company, its employees, officers, directors, licensees, distributors, wholesalers, affiliates, subsidiaries, advertising, promotion or other agencies, media partners, agents and retailers harmless and shall fully indemnify same from any and all costs, expenses, liabilities and damages whatsoever that may arise as a result of: (i) your entry, use, or reuse of the Web site, (ii) your use of any materials at the Web site, (iii) your entry, use, or reuse of the Casino's server, (iv) your participation in the Game, or, (v) your acceptance of any prize. 22. Sloto'Cash is the trade name of the Company, and you obtain no rights to such terms, nor any other terms, graphics, text, concepts or methodologies, by using the Web site and the material contained therein. 23. Materials of the Game (whether electronically obtained or obtained by other means) are automatically void if counterfeited, mutilated, forged, altered or tampered with in any way, if illegible, mechanically or electronically reproduced, obtained outside authorized legitimate channels or if they contain printing, production, typographical, mechanical, electronic or any other errors. Liability for materials of the Game containing any error is limited to replacement of same. 24. Any and all materials submitted for prize claims become the property of the Company and will not be returned. The Company is not responsible for lost, late, illegible, incomplete, damaged, mutilated, misdirected, or postage due mail, requests, prize claims or entries. 25. After purchase you will receive an e-mail notification. We recommend the cardholder to print out all transaction data, the rules of the game, the cancellation regulations, and the payment methods in order to avoid misconceptions and discussions at a later time and keep them at an easily accessible place. 26. Source of fund and source of wealth might be required. Also, players might be required to provide proof of how they funded their payment method. 27. All wagers must be placed through the user interface provided by Sloto'Cash on our Web pages. Any Internet wagering through other means, including the use of a "robot" player, is strictly forbidden. In the event that use of non-approved client software is detected, Management reserves the right to invalidate all such wagers retroactively, cancel the player's account, or take any other appropriate action. 28. There is a weekly withdrawal limit of $5,000 per week. Please note that management may determine more or less weekly withdrawal limits depending on your VIP status. 29. Players are not allowed to withdraw from an account without playing deposit(s), at least once. 30. Abusive, offensive or deceptive language will not be tolerated in the Service or with the Sloto'Cash Casino staff. Any violation of this policy will result in a suspension of playing privileges or such other action as may be required by the Casino to ensure compliance. You are not permitted to use inappropriate or offensive language in connection with your user name and/or player ID which includes, but is not limited to profane, sexist or racist language. The Casino reserves the right to make changes to any Users name or player ID that violates this policy and to take any steps it deems appropriate, up to and including closing Your Account. If you create an Account with an offensive user name and/or player ID or change your existing user name/ID to an offensive one you may have your user name/ID changed and locked. 31. All accounts that are inactive for a period of 12 months and more will be deemed to be inactive and will be closed. If a customer does not log onto hos/her Casino account for a period of 12 months, any balance in the account will be forfeited. If a customer is willing to return to the casino at some point, management will reopen an account and return the balance. 32. The Company reserves the right to amend these Terms and Conditions, or to implement or amend any procedures, at any time without prior notice to you. Such amendments will be implemented at the discretion of the Casino management and put into immediate effect. Such procedural changes will only be in response to the interests and security of the Casino or the players. 33. The Terms and Conditions contained herein represent the complete, final and exclusive agreement between you and the Company and supersede and merge all prior agreements, representations and understandings between you and the Company with regards to playing in the Casino. Mobile Terms and Conditions Sloto Cash Promo Alerts Receive special text offers and deals from Sloto Cash Promo Alerts through your mobile device. 4 text messages per month with national deals. Message and data rates may apply. By opting in to this service, you consent to receive mobile text alerts using an automatic telephone dialing system. Consent to receive marketing text messages is not required as a condition of purchasing any goods or services. By signing up, you are confirming you are over the age of 18. STOP Information Text STOP to 64875 to stop receiving Sloto Cash Promo Alerts messages from Sloto Cash (you will receive a confirmation text). HELP Information For additional information, text HELP to 64875 or contact Toll free: 1 866-890-6745 / Regular number: 1 657-208-547. We take your privacy seriously. Please visit to review our privacy policy.

Terms and Conditions apply

This site is operated by Skill on Net Ltd, a company registered in Malta under Reg. No. C50024 with its business address at Level 5, Quantum House, 75 Abate Rigord Street, Ta’Xbiex 1120 Malta, under a gaming license with account number 39326 issued by the Gambling Commission of Great Britain, the status of which can be viewed here 8-UK-N Terms and conditions of Use Please read these terms and conditions carefully before accepting this agreement and before using this site. Make sure to print these terms and conditions and keep them for your records. 1. Introduction These terms and conditions govern your access to and use of the site LuckyNiki (the “Site”) which is operated by Skill on Net Ltd, a company registered in Malta under Reg. No. C50024 with its business address at Office1/5297, Level G Quantum House 75 Abate Rigord Street, Ta' Xbiex 1120 Malta under gaming license number 000-039326-R-319358-003 issued by the Gambling Commission of Great Britain. In the following terms and conditions, Skill on Net Ltd is referred to as “EUcasino”, “We", “Us” or some other name of similar purport. In these terms and conditions, you are referred to as the “customer”, “you”, “user”, the “player” or by some other term of the same purpose. We consider these terms to be fair. Should you need any advice regarding these terms, or any other part of our service, in your own and our interests, please contact us via our Customer Services Department via the support link on the site and your trusted legal advisor. Please note that all telephone calls are digitally recorded and may be used as evidence at Our sole discretion. For transaction security we use SSL encryption. All customer data will be treated as confidential and will not be sold to third parties. By checking the ‘I agree to the terms and conditions’ boxwhen you register an account, you acknowledge that you have read, understood, agree with and will comply with all the terms and conditions and you thereby enter into a legally binding agreement between you and Us. If you do not agree with any of the terms and conditions you should not accept them. Once you have agreed to these terms and conditions, Your failure to comply with any one or more of them may result in disqualification, account closure, and/or legal action against you as deemed appropriate by Us. Where we have reasonable grounds to suspect that any two or more registered accounts are linked including whether they are linked to the same internet protocol (“IP”) address, pattern of use, proximity of transactions, common bank details or address in common or otherwise and that the services provided via the Site are being abused of by you in any way, including by way of example due to a previously undetected fault, bug or other fault in the software, we may suspend the services provided to you via the site and your ability to access your account(s) with immediate effect as well as to reverse transactions on any one or more of the accounts that are linked By using this Site and/or software you agree to these terms and conditions and any other terms or conditions that We see fit to impose from time to time. These terms and conditions are written in English. If these terms and conditions are translated into another language, the English version will prevail. Your participation in the Games is at your sole discretion and risk. By accepting these terms and conditions you agree that you do not find the services we provide through our Site and/or software offensive, unfair or questionable. You also acknowledge that We are unable to provide you with any legal advice or assist you with any Legal queries related to the legality of participation in remote gambling. All fees and charges displayed in this document are in pound sterling (“GBP”). Unless otherwise stated in the relevant casino pages of the Site, minimum deposit amounts are 10 AUD/CAD/CHF/EUR/GBP/USD, 100 DKK/NOK/SEK/ZAR, 700 RUB and withdrawal amounts are 20 AUD/CAD/CHF/EUR/GBP/USD, 200 DKK/NOK/SEK/ZAR, 1400 RUB. We reserve the right to restrict access to all or certain parts of the Site in respect of certain jurisdictions. Unless stated otherwise, whenever a time is mentioned it refers to GMT. All advertised first deposit bonuses/welcome offers are subject to an account registration check. After your registration is completed there is an automatic review of the account details entered and the system may decide that your account is not eligible for bonuses. In the event that your account is not eligible for bonuses an email with this decision will be sent to You as soon as the account is created. We reserve the right to adjust the minimum/maximum bets within the casino. The only approved way to send verification documents is via the Upload Docs page in My Account/Personal Area. Documents received by any other avenue will not be accepted. During your time as a customer You will be required to upload documentation proving your ID, registered address and ownership of certain deposit methods. For example, when certain thresholds are reached or prior to allowing a withdrawal to be processed. We encourage you to upload these documents as early as possible to avoid an uninterrupted experience. At our sole discretion, in order to adhere to Anti Money Laundering and Responsible Gambling obligations, we may suspend any player’s ability to deposit/withdraw/play as a result of any required customer account checks. We may investigate a player’s identity, personal history, occupation, financial standing/Source of Funds and/or gaming activity. In any case, following an account/player activity assessment, serious concerns are raised in relation to Responsible Gambling and/or Player Safety warranting an immediate restriction of the account from further play, any deposited funds still available on the account will be available for withdrawal and or returned to the player (whenever this is deemed necessary) including funds deposited for currently active bonuses on the account. 2. Legal Requirements for Playing the Game You must be at least 18 years of age, or the minimum legal age in the jurisdiction in which you are viewing this Site or using the services offered via our Site, providing the minimum age in your jurisdiction is not less than 18. Please be aware that underage gambling is illegal. 1. We reserve the right at any time to request from you evidence of age in order to ensure that minors are not using our services. The documents we accept as proof of age are: Copy of passport; Copy of driving license; and/or Copy of an official ID Card 2. Only players from Great Britain are permitted to play on this casino. 3. Information We Collect About You and How We Use It We process information about you in accordance with our privacy policy. Our privacy policy forms part of these terms and conditions and contains details on the types of information we collect and what we do with that information, which includes who it may be shared with and why. We are entitled to share the information we hold on you, which includes personal data and gaming history with regulators, and other bodies, including the police, and law enforcement bodies in order to investigate fraud, money laundering gaming integrity issues and to comply with our regulatory duties. 4. Grant of License The Site, the downloadable client available through the Site, our apps and the Site as optimized for use on mobiles and tablets, all run on a series of programs which are either proprietary to us or are licensed through third parties to be able to offer you our services through the Site (“Software”). We grant you a license to use a single copy of the Software and where applicable the related documentation solely in accordance with and subject to these terms. You may neither sell, rent, lease, transfer or grant any other right of the Software, nor reverse engineer, decompile, or dissemble the Software. You may not disclose the Software to any third party, make derivative works based upon it, or use it for any purpose except for the specific uses expressly permitted in the user documentation, which accompanies the Software. The Software is available to you on an "As Is" basis only and without any warranty or indemnity of any kind. The download and/or use of the Software and Services is at your own risk. You hereby acknowledge that how you use the Software is outside of our control. We shall not be liable to you or to any third party in respect of your receipt of and/or use of the Software. 5. Real Money Mode and Practice Mode By using the services offered through our Site, you will be able to play in either the 'Real Money'mode or 'Practice' In 'Real Money'mode, real money may be wagered and gained. In order to play in 'Real Money' mode you will be required to have funds in your bonus balance, or pay funds into your account (which has the meaning described in clause7) by any of the methods specified from time to time by Us. Such funds will be deposited into your Account upon actual receipt of funds or upon receipt of approval from a payment processor. Minimum and maximum limits may be applied to the payments into your account, depending upon your history, the method of deposit, and other factors as determined solely by the Us. We are not a bank and funds are not insured by any government agency. All payments to and from your Account must be paid in the currencies listed in the cashier from time to time and shall not bear interest. All payments into your account must be from a payment source on which you are the named account holder. In 'Practice'mode, no real money is played. Funds played in 'Practice' mode have no value in and of themselves and are kept separate from Real Money Neither funds nor any game features (for example, but not limited to Multipliers, Bonus games and Bonus Points) are transferable to a Real Money account nor are they redeemable for any currency. If any game features are incorrectly transferred from Practice Mode to Real Mode any winnings derived will be removed. If you notice the transfer of any game feature from Practice Mode to Real Mode it is your responsibility to inform Us immediately. It is not advisable to play 'Real Money'mode before trying 'Practice' We recommend players practice in 'Practice' mode prior to playing in 'Real Money' mode. It is your responsibility to make sure that you read and understand all the rules and procedures of the games on the Site(s) prior to playing real money games. You hereby acknowledge that by betting you risk losing money. The games RTP is displayed in the game rules within each game and is subject to change. If the RTP is an important factor in your decision whether to play a particular game we recommend checking the game rules each time you play. 6. User Accounts The information you provide during account registration must be true, complete and up to date. You must provide your correct details, a valid address and contact e-mail on the registration process. A user is not allowed to register more than one account. This means only one account is allowed to be registered per person, household, family, household address, email address, card number or shared computer environment (i.e library, workplace, fraternity, university or school etc’). Any withdrawal made from a duplicate account will be considered unauthorised and will be claimed back. Any attempt to try and deceive Us by registering multiple accounts in another username to gain bonus money will be deemed as abuse and will result in the account(s) being suspended, bonus money being removed, winnings voided and the option to withdraw monies cancelled. All information supplied when you register with the site MUST be accurate, complete and not misleading in any respect. Furthermore, if you make (or already have) a registration on GamStop, if you use different details in your account with us than you used on Gamstop we have no obligation to honour your Gamstop status. We reserve the right to confirm a customer's address by any means available, including but not limited to posting an address verification letter by mail to you, contacting you by e­mail, phone or live chat. If the attempt to verify the details supplied during registration is not successful, no winnings will be paid. If the details you supplied at registration change, you must update us and send us proof of the new details. There are three types of “Accounts”: Practice Account: A Practice account does not use real money, and funds used to play hold no monetary value whatsoever. Your name, email and password are the only requirements to register for a Practice account. Bonus Account: A Bonus account does not require the deposit of real funds. Your name, email (validated), address, contact details and other information are required to register for a Bonus account. Real Money Account: In order to change status to a Real Money account, a minimum deposit amount is required as well as the initial registration requirements. The minimum deposit requirement is subject to change at any time. Your Account is for your personal use only. You may not divulge Your Account details to anyone else or use anyone else account details. Any use of Your Account is strictly for your own private purposes. You shall be solely responsible for all transactions conducted in relation to your account using your Username and Password. Every person who identifies himself/herself by entering Your correct Username and Password, or logs into Your account using biometric login functions is assumed by Us to be You and all transactions where the Username and Password have been entered correctly will be regarded as valid and authorized by You We take absolutely no responsibility for any third party accessing Your Account using the correct username and password and we shall not be liable for any losses incurred by you as a result of such an event. Any access to Your Account with the correct username and password will be considered by us as valid. Should you become aware of any unauthorized use of Your Account, you are obliged to immediately notify us and we will suspend your Account pending further investigation of such unauthorised use. If you are using a shared computer we advise that the checkbox to remember password is kept unchecked at all times. In the event you have a Bonus Account and you have failed to make a deposit in 30 days from the time the Account was initially created, any Real Money/Bonus funds you had within the Account will be null and void, removed from the Account without any option to retrieve it. Your account is not a banking facility. Deposits should only be made with a view to using funds to place bets. Should You make repeated deposits and withdrawals without placing a commensurate amount of bets, or placing all low or very low risk bets, we reserve the right to pass on to your accounts, without prior notice, any bank charges (15% of the amount) we have incurred before closing the account. Account facilities are provided to You solely to enable you to place bets or participate in poker or casino games. If you, for whatever reason, appear to be depositing or withdrawing money without genuine play, you will be liable to have your account suspended and the circumstances investigated. This may result in a report to the necessary authorities and/or the account being closed. You hereby acknowledge and agree that betting might result in losing monies and that all losses incurred by You as a result of betting via Our services will be Your sole responsibility. You may terminate the services on Your account by utilizing our Player Limitation services. In case the reason behind the closure of the Account is related to concerns about possible gambling addiction or you wish to extend the limitation period, You shall inform us via email after placing your Limitation. You hereby confirm that you are not using or intending to use or intending to allow any other person to use your account in relation to Our services for any prohibited or unlawful activity, including but not limited to, fraud or money laundering, under the laws of your jurisdiction or any other applicable laws in any other jurisdiction. You hereby confirm that You have not held a Player Account with Us that was terminated or suspended, and You have not notified Us, now or in the past, that You have a gambling addiction. You hereby confirm that you will not intentionally disconnect from any Game while using the Our services. If We determine, in Our sole discretion, that You are in breach of this clause, We may terminate Your access to our Services immediately and/or have Your account blocked. If Your account is terminated or blocked in such circumstances, We are under no obligation to refund You any funds that may be in Your Account. You hereby confirm that You shall not be involved in any fraudulent, collusive, fixing or other unlawful activity in relation to Your or third parties' participation in any of the Games. You agree that if, in Our opinion, if any suspicious, improper, fraudulent, or unlawful activities are attempted and/or performed through the use of Our Services, We will be entitled to terminate and/or block your account and seize all funds available through that account. We also reserve the right to disclose any and all details of your account to the relevant authorities. In the event that you become aware that another user of Our services is cheating, manipulating or attempting to manipulate game outcomes and results, colluding with any other person in order to defraud Us, using Artificial Intelligence Software, or doing anything which can be construed as detrimental to us, financial or otherwise, You are responsible for sharing such information with us. We will treat any such information You pass to Us in the strictest of confidence. In the event that we discover, or suspect, that you had such knowledge and did not pass it on to Us, we reserve the right to terminate Our services to You and confiscate any funds which are in Your account. VIP Points redemption to cash is only available for customers who have registered prior 19/03/2017. 7. Transactions: Deposits All financial transactions will show up in your payment method statement. After depositing, you will receive email confirmation of the transaction. We recommend that you print out and keeps details of all transaction data in order to avoid misconceptions and discussions at a later time. All deposits will be effective immediately as soon as we get a successful confirmation from the selected payment processor (except for Wire Transfer Deposits). After depositing, you will be able to play immediately in Real Money Mode. It is unlawful to deposit money derived from ill-gotten means. Please note that documentation in the form of ID, utility bill/statement or copies of the front of your card may be required after any deposit We reserve the right to contact you to verbally verify any deposit made. We reserve the right to void all winnings if your name does not match the name on the card you use. In such circumstances we reserve the right to request the necessary documentation from the player to enable us to carry out the required identity verification checks from our end, prior to taking any action. The burden of proof that the player had the necessary authorisation to proceed with the transaction shall vest in the player at all times. It is not permitted to make deposits with a payment method that does not belong to you. In the event that it is discovered a payment is made by a method not belonging to you we will not allow further deposits from that method and all winnings accrued from such deposits will be voided and the deposit will be returned minus 20% administration fee. No refunds will be given for money spent after the deposit. Before any deposit is returned as per section 7.7 above, you will be requested to provide the necessary documentation enabling us to carry out the required identity and legitimate use verification checks required as listed below: ID documents (i.e. ID Card/Passport) from the card holder and Account holder respectively and Duly completed and signed Letter of Authority form both the account holder and payment method holder respectively. The burden of proof that the player had the necessary authorization to proceed with the transaction shall vest in the player at all times. Failure to comply with the above request may result in further restrictions imposed on the account. Any or all of the following Documents may be required as proof of Identity: Copy of identification card(s) Copy of Driver’s License Copy of the front of the card being used to make the deposit (middle 8 digits may be blanked out) Copy of up-to-date Utility Bill clearly showing name and address Bank statement Signed Deposit Confirmation Form Card statement (Showing the recent transactions which were made to Us) 9.1 Prior to being able to deposit or gamble we will attempt to verify the details you provided during registration using an automated service. If the attempt fails, you will be required to upload (via the Upload Docs page) a copy of your ID and a recent Utility Bill. Only after we verify these documents will you be able to deposit or gamble. If you were required to provide documentation as explicitly described in Section 7 or 8 of this agreement and you have failed to comply, your Account may be suspended until verification is completed. No charge-backs can be made or initiated by you. In addition, payments including deposits made to your Account using any payment method/source cannot be renounced, cancelled, disputed for no valid reason or otherwise reversed. If this happens we reserve the right to take any of the following actions or request you to take immediate action, whichever the case may be, as a necessary measure to safeguard us against possible fraudulent activity or any other form of abuse: 1. you shall immediately and without undue delay refund the total amount due to us and compensate Us for any and all unpaid amounts due to us including any expenses or charges We might incur in the process of recovering the amount due; 2. Should you initiate a chargeback, we reserve the right to close your Account, initiate legal proceedings to recover the funds you are trying to chargeback as well as any charges or expenses which we might incur as a result and report the matter to the Police if we suspect foul play; 3. We reserve the right to recuperate the total amount due to us from your Real Money Account balance. Provided that in any case and for any of the above reasons, we reserve the right to cancel your Account at any time without any prior notification. We may, at any time, set off any positive balance on your Account, or connected Account, against any amounts owed by you to Us. In the case that there is a processing charge for your deposit you will be clearly informed about it during the deposit process. 8. Transactions: Withdrawals Withdrawals will only be processed if a player has a Real Money Account (i.e. made at least one successful deposit). However, in order to comply with Anti-Money Laundering regulations, at any time a withdrawal request may be refused if the player does not provide us with evidence to prove his: a. Identity b. Proof of Address, and c. Proof of Ownership of the payment method used to deposit or withdrawal funds. In order to have an uninterrupted gaming experience, we suggest you upload these prior to placing a withdrawal. Also, the player must have sufficient real money balance for the withdrawal and fulfilled any applicable bonus requirements as detailed in Our Bonus Policy. Withdrawals can only be made based upon the initial registration information provided by the player. Incorrect or misleading data in personal details and/or contact details such as phone number or email address will result in all winnings being voided. This is aside from any penalties or actions taken by Us due to any breach of these terms and conditions. In order to allow us to pay withdrawals as quickly as possible, on account registration our system applies controls that include an individual withdrawal amount per transaction. This amount is displayed in the ‘more info’ section on the withdrawal page. After a transaction is processed you can immediately request another one. There is no limit to the number of transactions per day/week/month. If you wish to withdraw in one singular transaction a higher amount than the transaction limit, or placed a withdrawal request that you would like to increase, you can request this directly by emailing customer support. Please also note that if there is a large win (£5000 or more), or jackpot win it may take longer to process the request in order to verify the win (with a third party where relevant) and to complete all required checks. Having an active bonus does not prevent you from withdrawing, however you will have to choose to cancel your entire bonus balance (this includes any winnings you accrued using your bonus) should you wish to withdraw. You may cancel your bonus at any time from your personal area in the casino. We operate a Closed-Loop transaction process. If the method used to deposit does not accept withdrawals, we will require full verification that the alternative method belongs to you. We reserve the right to decide which method to make your withdrawal to, regardless of the one you chose. if the depositing method does not allow withdrawals. Any payments of funds made to you from Us are subject to a surcharge to cover costs such as in the case of Wire Transfers and withdrawals via Online Wallets, which we will deduct from your balance before processing the withdrawal. The surcharges, which are subject to change, are as follows: a. Wire Transfer - £10.00* (over £500 no charge) b. Cards – No charge c. Online Wallets – No charge *Minimum Wire Transfer transaction is £50 Transfer of funds between players is strictly forbidden. We aim to process all withdrawals within a few hours and in order to help make this goal we recommend that you send us/upload any necessary documentation so as not to delay the process. Before any withdrawals are processed, your play will be reviewed for any breach of terms and conditions/bonus policy and Responsible Gaming checks. Should we deem that a breach of the terms and conditions has occurred, or you have another account which is restricted due to our Responsible gaming tools/procedures, we reserve the right to withhold any withdrawals and/or confiscate all winnings and bonuses. Any contact by Us congratulating any win does not mean the win is legitimate and that the Accounts Department have checked for bonus policy/terms breaches. In the event that you fail to comply with any of our requests to provide KYC documents, we reserve the right to reverse the withdrawal back into your Account. Withdrawals will be investigated in line with any or all applicable legislation on Anti Money Laundering and counter terrorism funding practices. You fully accept that We are required to report any suspicious transactions to relevant financial intelligence units and in doing so will disclose information regarding your personal information and deposit and withdrawal transfers. If We suspect, or Our interpretation of any legislation or guidelines leads us to believe that any transaction you have made may be connected to money laundering or funding of terrorist activities your Account will be frozen along with any deposits, bonuses or winnings pending such time as we are authorized to release them by the bodies or authorities we report suspicious transactions to, or otherwise by order of a court of competent jurisdiction. We reserve the right to delay and/or stop the processing of a Withdrawal until final approval has been received for any outstanding Deposit transaction or in the event that your original deposited funds are not received within 24 hours. If the original funds are not received within 24 hours all winnings will be cancelled. Withdrawal requests are only deemed valid if they are submitted via the withdrawal page in the casino software. We do not accept withdrawal requests via email or telephone, or any other method. If you’ve placed a withdrawal request and we need more information in order to complete the withdrawal we will contact you to let you know what we need. In the event that the information is not provided within 30 days, the funds will be returned to your Real Money balance. 9. Bonuses You acknowledge and understand that our terms and conditions with respect to promotions, bonuses and special offers form an integral part of these terms and conditions. These terms and conditions are set forth in Our Bonus policy. In the event of a conflict between the provisions of our terms and conditions on promotions, bonuses and special offers, and these terms and conditions, the provisions of such promotions, bonuses and special offers will prevail. 10. Malfunctions If a technical problem causes a game/feature/promotion to pay out (or a display issue causes wrong result to be displayed) a higher amount than should be paid (a game win, bonus game win, jackpot win etc) to a player's Account, We reserve the right to remove all funds from the Account that were incorrectly credited as well as any winnings subsequently won by using the incorrectly credited funds If We detect a Player has or is abusing a technical glitch related to the games/software, either on his own or in association with partners, We reserve the right to void any winnings and close the relevant player/s Accounts. In the event of a system malfunction all wagers shall be void. In the event a game is started but miscarries because of a failure of the system, We shall refund the amount wagered in the game to You by crediting it to the Your Account or, if the account no longer exists, by paying it to You in an approved manner. We shall take all reasonable steps to ensure that Our system enables Your participation in a game is, after You have made a wager, interrupted by a failure of the telecommunications system or a failure of Your computer system that prevents You from continuing the game, to resume, on the restoration of the system, your participation in the game that was interrupted as at the time immediately before the interruption. If Our system does not enable You to continue, after the restoration of the system, with a game interrupted by a failure of the telecommunications system or Your computer system, We shall: ensure that the game is terminated; and refund the amount of the wager to You by placing it in the Your Account. 11. Services Suspension We may temporarily suspend the whole or any part of the Services for any reason at our sole discretion. We may, but shall not be obliged to, give you as much notice as is reasonably practicable of such suspension. We will restore the Service, as soon as is reasonably practicable, after such temporary suspension. 12. Change We reserve the right to suspend, modify, remove or add content to the Site at Our sole discretion with immediate effect and without notice. We shall not be liable to you for any loss suffered as a result of any such changes made and you shall have no claims against Us in such regard. Material changes in these terms and conditions will be communicated to You prior to them coming into effect. 13. Currencies By default, when your account is created it will be in GBP. There are no facilities to change this currency however if you make a first deposit in any of these currencies your account currency will be updated to that one. EUR, CHF, USD, AUD CAD, DKK, SEK, NOK, ZAR or RUB. 14. Artificial Intelligence Software You agree not to use any artificial intelligence software ('AI software') while using the software and/or Site. We will act to detect and prevent the use of any AI software programs that enables you to have an unfair advantage over other players, including, but not limited to, detecting the running of such programs on your computer. In the event that we detect the use of AI software, and at our sole discretion deem the detection to be valid, your Account will be terminated, and all winnings cancelled. 15. Random Number Generator You accept and agree that a random number generator will determine the randomly generated events required in connection with the Services and where the result shown on the Software (as installed and operated by your hardware) conflicts with the result shown on our, or our game partners servers, the result shown on our server shall in all circumstances take precedence. You understand and agree that (without prejudice to your other rights and remedies) the Company records shall be the final authority in determining the terms of your use of the Services and you shall have no right to dispute the Company's decisions in regard to such matters. 16. Abusive or Offensive Language We will not tolerate any abusive or offensive language or other behaviour considered inappropriate by Us at our sole discretion. Bad behaviour or language identified by Us or brought to Our attention may result in a suspension or loss of playing privileges or such other action as may be decided by Us, including, but not limited to, Account closure. It is forbidden for players to use offensive Usernames or Screennames when they register or login. Players may, at any time, submit information regarding abuse or other offences to our Customer Support Department for Us to investigate. 17. Monitoring of the Site We may electronically monitor the Site and the users of the Site at any time in order to ensure compliance with this Agreement and may disclose any information, record or electronic communication of a user of the Site: (a) in compliance with any law, regulation or lawful governmental request; (b) if such disclosure is necessary for the continued operation of the Site; or (c) to protect Our rights and/or property of Our partners. 18. Incomplete Games If you lose internet connection or abandon a game before it is complete (for example during a special mode in Slots, or during a hand in single player Blackjack) you will be able to complete the game by logging back in and opening the relevant game. If you do not di this within 14 days the game will be closed and any bet will not be returned and any potential winnings will be forfeited. If a game cannot be completed due to a fault with our gambling system we will extend the period for logging in to complete the game, mentioned in 19.1, to 30 days. If we do not manage to solve the issue within 30 days any bet you made will be returned. 19. Customer Support We will provide Support Service for our players Players can send an e-mail to our customer support department detailing any questions or queries they may have. To facilitate Account identification the email should be sent from the email address which is registered on your Account and should include the username of the Account in question. We reserve the right to perform further identity checks to ensure the person contacting us is the Account holder. 20. Responsible Gaming We believe in providing a 'protected entertainment environment'. It is an important part of our overall customer care program. Gambling in a protected environment should be an exciting and pleasurable experience exclusively for adults. We want you to enjoy your experience, so please play wisely and within your budget. Whilst the majority of people do gamble within their means, for some gambling can become a problem. Deposit Limits: We provide you with the ability to set you own preferred deposit limits within the Cashier Section of our Software. Deposit limits can be set for the following periods: a. Daily b. Weekly c. Monthly Any decrease in the amount you want to allow yourself to deposit will be applied immediately to your Account. However, if you wish to increase your Deposit Limits, there will be a 24 hour delay before the change takes effect, during which time you can consider if an increase in your deposit limit is appropriate for you. Play Limitation Facility: We offer a facility within the casino Software to help you if you feel that your gambling is out of control and you would like to restrict the access to your Account. We offer a) A cooling off period of 24 hours, or 1 to 6 weeks. b) A Self Exclusionfor minimum 6 months and maximum of 5 years The limitations applied during Cooling Off periods apply only to the account on which the limitations were requested. Upon expiration of the time period the account will be fully active again The limitations applied during a Self-Exclusion apply to any other known account you have on our license. For a list of the sites under our license click here. Upon expiration of the time period your account will remain restricted and will only be considered for re-use if you contact us by telephone (or in person) and request it to be activated. We will then initiate a 24-hour cooling off period before we activate your Account. 2. During any limitation period it is strictly forbidden for You to play or attempt to play on any account or accounts which is/are subject to the limitation. In the case you manage to play, any winnings during any suspension period will be null and void. There are many organisations that can provide support and assistance to individuals who develop a problem with gambling. There is a Responsible Gaming section on our Website with all the details plus you can contact our staff with any concerns/questions you have. Any deposit limits applied to an account are specific for that account. Should you have other accounts on Our license, it is Your responsibility to apply Deposit Limits on all accounts that you require them on. When any Player Limitation request is received You are forfeiting your right to any bonuses, cashbacks or personal offers that were extended to you prior to the Limitation and We reserve the right to remove any accrued VIP points and reduce the VIP level You are on to the lowest level. 21. Customer Complaints If you wish to make a claim or complaint, as a first step you should as soon as reasonably practicable contact our 'Customer Support Department’. We kindly ask you that your complaint/claim will be in writing and contain the following information: Account Username Your First Name and Surname Detailed explanation of your complaint/claim Specific dates and times related to your complaint/claim If, having spoken to a member of the 'Customer Support Department’, your query or complaint is not resolved, you can ask for the query/complaint to be escalated to a manager or supervisor. Our manager/supervisor will look into your query/complaint in more detail and contact you back with our decision within 96 hours. If you are still unhappy with the decision made by us, and your issue is related to a Gambling Transaction you are welcome to contact eCogra who are a UKGC authorized Alternative Dispute Resolution (ADR) Company, whose ruling shall be binding. By using the eCogra ADR service you agree to submit your request to them in the format requested on their Site and include all the details they request you to include. The eCogra policies and procedures, which are detailed on their Site, include the following: 1.Players must ensure that at least two weeks have passed since the problem began and that all reasonable attempts have been made to negotiate a solution with the approved license holder. 2.Players may not request assistance if the dispute is being or has been considered by another certified ADR provider or a court. 3.Players may not request assistance if the dispute arose more than one year ago. 4.eCOGRA reserves the right to decline any assistance if in eCOGRA’s opinion the dispute isfrivolous or vexatious. eCOGRA will within 3 weeks of receiving the dispute inform the player and the appropriate approved license holder, together with the reason, should eCOGRA decline the dispute on these grounds. 22. Affiliations or Interest of Directors, Management and Employees Our employees, managers, directors, agents or consultants and their relatives (including spouse, parent, partner, child or sibling) are not permitted to register or to participate directly or indirectly in any of the Games. 23. Copyright All content within this Site, including, but not limited to, text, trade or service marks, graphics, animations, videos, music, audio, logos, icons and images ('Copyright Material') are the property of Us. Except as specified herein, no portion of the materials on these pages may be reprinted, republished or used in any form without Our express written permission. The user obtains no rights to such copyright material and must not use it without Our written permission. 24. Links to Third Party Sites This Site may contain hyperlinks to web sites operated by persons other than Us. Such hyperlinks are provided for your reference and convenience only. You agree not to hold Us responsible for the content or operation of such web sites. 25. Account Termination and Suspension If we suspect fraudulent activity, We may suspend your Account, with or without prior notice to you, in our sole and absolute discretion. We may, at our sole discretion and for any reason, terminate your Account. If we wish to do so, you will be duly notified and our actions will be explained to you before terminating the Account. Contractual obligations already made shall be honoured. We shall not be liable to you or any third party for any claims or damages arising out of any aforementioned termination or suspension of the Account. 26. Notices Any notice we give to you will be sent to the email address that you provided when you registered your Account. It is your sole responsibility to keep your email address updated and active. Unless otherwise specified herein, such notices or other communications shall be deemed received (a) on the date delivered, if sent by email, and (b) five business days after being sent, if sent by registered or certified mail. Each of the Parties hereto shall be entitled to specify a different address by giving notice as aforesaid to the other Party. Any notice You give to Us should be sent to the Customer Support department email address. An email you send which is a reply to a transactional email (eg, deposit confirmation email, bonus confirmation email) is not an accepted form of contact and is not deemed to have been received by Us. 27. Governing Law Any dispute arising in respect of, or in connection with, this Agreement, its interpretation, execution, performance, or the Parties and their relationship, shall be governed and determined exclusively in accordance with the laws of England, and the courts of England shall have sole jurisdiction. 28. Limitation of Liability We shall not be held liable for any damages or losses which may arise out of or in connection to any downtime, server or other technical disruptions which might arise in operation or transmission, the Site or its content or any misuse of the same or of the services offered via the Site, any errors or omissions in content, loss or corruption of data, communication or lines failure, unless such loss or damage arises whilst you are benefiting from our services and such loss or damage arose due to a failure in our systems. In this event our total aggregate liability shall not exceed the amount of the wagers you placed via your Account in respect of the wager that gave rise to the relevant liability or the actual amount misplaced in your Account where such amount has been misplaced by us due to a system failure, whichever the case may be. We shall not be liable to you or any third party for any contract, tort, negligence, or otherwise, for any loss or damage whatsoever arising from save as expressly provided in this clause 30, or in any way connected with, Your Account, or any third parties, whether direct or indirect, incidental, special or exemplary damages (including, but not limited to, any damages, loss of business profits [including loss of, or failure to receive, anticipated winnings], business interruption, loss of business information, loss of data, loss of goodwill or reputation or any other loss) arising out of, or in connection with, use of the Site or of the services offered via the Site. . Subject to clauses 29.1 and 29.4, such limitation of liability shall apply whether the damages arise from, but not limited to, use or misuse of, and reliance on, the services, inability to use the services, any non-compatibility between the Software and User software or hardware, or any damages caused by or as result of the software, or from the interruption, suspension, or termination of the service (including such damages incurred by third parties), or termination of user Account, to the fullest extent permitted by law. Our liability shall not be limited or excluded for: death or personal injury caused by our negligence; fraud or fraudulent misrepresentation caused by us; or any liability which cannot be excluded or limited under the applicable law. 29. Indemnifications Subject to clause 29, you agree to hold harmless and indemnify Us from and against any third party claim arising from, or in any way related to, your use of the services, including any liability or expense arising from all claims, losses, actual damages, suits, judgments, litigation costs and reasonable legal fees, of any kind and nature. In such a case, We will provide you with a notice of such claim, suit or action. 30. Entire Agreement, Modifications and Amendments This Agreement constitutes the entire Agreement between the parties with respect to the subject matter contained herein and supersedes all previous and contemporaneous agreements, proposals and communications, written or oral, between Us and You. If any modification is unacceptable to you, you have the right to terminate this Agreement. Any use of the Site by you after such publication on the site shall be deemed to constitute acceptance by you of such amendments, modifications or new conditions. Terms and conditions may be subject to changes due to regulatory requirements. For minor or insubstantial changes, we are not obliged to give You any notice of such changes, but nonetheless You are obliged to review the Terms of Use through the Terms and Conditions link on the Website on a regular basis. 31. Severability If any provision of this Agreement is found or declared to be invalid or unenforceable by any court or other competent authority having jurisdiction, such finding or declaration shall not invalidate any other provision hereof, and this Agreement shall thereafter continue in full force and effect. 32. Segregated Funds We hold customer funds separate from company funds in a segregated Players Account at Barclays bank. This means that all steps have been taken to protect customer funds but that there can never be absolute guarantee that all funds will be repaid. This meets the Gambling Commission’s requirements for the segregation of customer funds at the level: ‘medium protection’. You can read more about the Gambling Commissions fund protection information here: https://www.gamblingcommission.gov.uk/public-and-players/guide/page/if-your-money-has-medium-protection 33. Jackpots All jackpot amounts displayed on the casino Site or within the casino Lobby are for information purposes only. The amount of any jackpot is displayed within the relevant game window once the game has been launched. When a jackpot is won it is immediately reset on the server. This happens in real time however the display can sometimes only reset after a short display. Regardless of the Jackpot amount displayed in the game, the server-side Jackpot amount at the time of the win is the award which will be honored. 34. Taxes on Winnings If your jurisdiction requires, You are responsible for reporting your winnings and losses to the tax and/or other authorities in your jurisdiction. 35. Prohibited Practices Prohibited Practices are not permitted and will constitute a material breach of the Terms of Use. We will take all reasonable steps to prevent and detect Prohibited Practices and to identify the relevant players concerned if they occur. Subject to the above, however, we will not be liable for any loss or damage which You may incur as a result of any Prohibited Practices, and we alone will decide any action we take in respect of any Prohibited Practices. You agree that You shall not participate in or be connected with any form of Prohibited Practice. If we have reasonable grounds to believe that You have participated in or have been connected with any form of Prohibited Practice (either detected by us or by our gaming partners and our other suppliers) of any fraud, cheating and collusion practices which are used in the gambling and gaming industry (including but not limited to "Wonging", “Perfect Pair” Card Counting, Dragon Tiger "Suited Tie" Card Counting or any other Card Counting techniques) or If You have placed bets and/or played online games with any other online provider of gambling services and are suspected (as a result of such play) of any equivalent to any Prohibited Practice on those other gambling services, or other improper activity. We reserve the right, in respect of Your Account (and/or any other account held by You with an Operator Group company) to withhold the whole or part of the balance and/or recover from the account the amount of any deposits, pay-outs, bonuses or winnings which have been affected by or are in any way attributable to any of the event(s) The rights set out in this paragraph do not affect any other rights (including any common law rights) we may have against You, under the Terms of Use or otherwise. Bingo Specific Terms The terms set forth in sections 36 – 43 are expressly incorporated in and applicable only if a bingo product is offered by LuckyNiki . 36. General Bingo Rules We reserve the right to modify, add or remove any content or functionality as part of the Bingo Game, with or without prior notice to the Players, complying with applicable laws, regulations, or regulatory guidance. It is Player’s responsibility to ensure that at all times Player complies with all laws and regulations in any jurisdiction where Player is located or is resident of, and that Player have complete and unrestricted legal right to use the Service, and to register and participate in the Games. When the bingo Room is open, the duration of each Bingo Game can differ from each other, depending on time allowed for purchase, number of game parts, game type and patterns in play. 37. Tickets Player must have money in his/her Balance to buy Bingo Tickets/Cards unless Games are free of charge (0 ticket cost). The maximum number of Tickets a Game can support is 300 but is subject to configuration by LuckyNiki or Pragmatic Play. Games can offer different purchase modes, as configured by the House: a. Per Card/Ticket – Unless otherwise stated, Players can purchase from 1 to a maximum number of tickets, and not exceeding the maximum allowed by the system. The purchase is done for each individual ticket. b. Per Pack - A Pack is a group of tickets. Each Player can buy only 1 Pack/Game and cannot buy single tickets from the Pack. The tickets will be pre-filled with random numbers from 1 to 30, 50, 75, 80 or 90, depending on the game type. There can be duplicate numbers inside a Pack. On 80 and 90 ball games, the numbers on groups of 5 and 6 cards are usually unique and are arranged sequentially across the 5/6 cards, but not mandatory. All ticket sales are final. Refunds will not be issued unless the Game in question has been cancelled by the House or does not play for whatever reason. If an interrupted game is not finished within 90 days, then it'll be terminated, and the full staked amount will be refunded to the user’s wallet automatically. 38. Prizes Single-part Games contain one pattern that needs to be won and offers one prize. Multi-part Games contain more than 1 pattern that needs to be won, and each pattern won offers a prize. On Multi-part Games, the Winner(s) are credited at the end of the round. A Game can have a Variable Prize, and/or a Fixed Prize and/or a Guaranteed Variable Prize. The Variable prize starts from 0 (zero) amount, then grows according to total wager for that game, and pays out according to the defined RTP (%). The Fixed Prize value is set by the House, does not grow with wager and has a maximum limit of total number of cards/strips available to be bought by all players for that game. The Guaranteed Variable Prize has a guaranteed fixed prize set by the house, on which the total wager for that game is added up according to the defined RTP (%). Each part in a Multi-part game can have any types of prizes. Certain jurisdiction might allow only certain types of prizes. The Company assumes responsibility to offer only the allowed types according to each jurisdiction. Some games might have certain conditions to be met, in order to start playing: a) Minimum number of purchased tickets - used on Variable-prized games, it requires that the value set by the House to be equal or higher than the number of tickets purchased for that game; b) Minimum number of players - used on any type of game, it requires that the value set by the House to be equal or higher than the number of players who purchased tickets for that game. 39. Types of Jackpots Some games offer extra prizes besides the game pot. There are four (4) types of Jackpots: Progressive Jackpot (PJP), Fixed Jackpot (FJP), Community Progressive Jackpot (CPJ) and Community Fixed Jackpot (CFJ). Any game can have only one type of Jackpot linked to it. A Progressive Jackpot (PJP) is a payout which increases each time the game with a Jackpot is played, but the jackpot is not won. With each purchase of cards, a contribution % from the total wager is added to the Jackpot amount. The Progressive Jackpot can start from $0 amount or can have a seed amount on which the contribution % adds up. Player is eligible to win the PJP if the game is linked to the jackpot, he/she purchased the minimum number of tickets for the game and he/she won the bingo game on the required pattern in the set number of calls. A Fixed Jackpot (FJP) is a payout which has a fixed value that is not influenced by the wager. Player is eligible to win the FJP if the game is linked to the jackpot, he/she purchased the minimum number of tickets for the game and he/she won the bingo game on the required pattern in the set number of calls. A Community Progressive Jackpot (CPJ) is a payout which, like the PJP, increases with each game and wager, and which has two prizes: one for the winner(s) of the Jackpot, who wins the bingo game on the required pattern in the set number of calls, and the Community share. By "Community" it is understood that all players who have purchased at least one (1) ticket on the game on which the Jackpot was triggered, will get a share of the Community prize. As such, the CPJ amount is the sum of Winner prize and the Community Share. The Community Share could either be Equal, or Proportional. If Equal, all players who participated in the winning Jackpot game will get an equal share of the total Community Share. If Proportional, all participants will get a share of the Community Share proportional to the number of tickets each player has bought. Free tickets will count towards the eligibility of winning a share of the jackpot. When the progressive jackpot is won, the jackpot for the next play is reset to a predetermined value, and resumes increasing under the same rule. Ticket share value and Prize per player from the Community share to be rounded up to the full cent/penny. Any difference from the rounding up gets added to the Community share, by increasing the Jackpot value. A Community Fixed Jackpot (CFJ) is a payout which, like the FJP, has a fixed value that is not influenced by the wager, and which has two prizes: one for the Jackpot winner(s), and one for the participants. The Community Share could either be Equal, or Proportional. If Equal, all players who participated in the winning Jackpot game will get an equal share of the total Community Share. If Proportional, all participants will get a share of the Community Share proportional to the number of tickets each player has bought. Free tickets will count towards the eligibility of winning a share of the jackpot. When the progressive jackpot is won, the jackpot for the next play is reset to a predetermined value, and resumes increasing under the same rule. Ticket share value and Prize per player from the Community share to be rounded up to the full cent/penny. Any difference from the rounding up gets added to the Community share, by increasing the Jackpot value. * When a jackpot is won, it automatically gets re-seeded and becomes available on the next game. * We fund the current jackpot by taking a predefined percentage of all bingo ticket sales that have jackpot linked to them. We also take a percentage of the current pot to fund the re-seed jackpot. This information is available via the ‘i’ icon. 40. Pre-Bought Tickets Bingo tickets might be available for pre-buy in advance, either on the Website and/or in the Bingo Product. Participation of the Player in the Bingo Room at the scheduled time is not mandatory for the pre-bought tickets to play in that Game. Pre-ordered game tickets withdraw funds from your account at time of purchase. All Pre-ordered game tickets are not refundable once the purchase has been completed. All bingo ticket sales are final. When pre-ordering tickets with a Progressive Jackpot attached, Player is aware that the Progressive Jackpot can be won before the pre-ordered game plays out, in which case the game will continue to play with a new Jackpot linked to it, which might have a different value than the one initially advertised. The player understands and acknowledges that The Company has the right to cancel pre-orders for any reason, in which case the Player's pre-ordered tickets will be canceled and refunded back to Player's balance account. The contribution from those tickets that were added to the Jackpot value will be removed, and the Jackpot value will be updated. 41. Interrupted Gaming Policy If Player loses internet connection at any time during play, the Game will carry on and any Winnings will be automatically credited to the Player’s account. We are not liable for any failure of IT software and hardware due to the operation of the equipment, used by the Player or other users, as well as for the Player or other players’ Internet provider failures. 42. Privacy Rules Player acknowledges and accepts that his/her communications in Chat are not private or confidential and may be viewed by others accessing the Bingo Game. Chat history for 30 days by PragmaticPlay LTD . After period expires, PragmaticPlay LTD erases all data history from their systems. If a Player decides to have his/her data removed earlier, or have any other privacy questions, please send an email to dpo@luckyniki.co.uk . 43. Copyright and Trademarks The terms PragmaticPlay LTD and any other marks are the trademarks, service marks and/or trade names of the Group or one of its subsidiaries or associated companies or its licensors. Further, all other material used by Group, including but not limited to the software, images, pictures, graphics, photographs, animations, videos, music, audio, text (and any intellectual property rights in and to any of the same) is owned by the Group or one of its subsidiaries or associated group companies and/or licensors and is protected by copyright and/or other intellectual property rights. You obtain no rights in such copyright material or trade or service marks and must not use them without the Group's written permission. The emoji icons used in the Chat Room are property of ©2019 JoyPixels Inc.

Terms and Conditions INTRODUCTION AND LICENSES Zeus Lightning N.V. (“We”, “Us”, “Our” and/or Zeus Lightning N.V.”) is a company registered under the laws of Curacao registration number 161420 and having its registered address at Klipstraat 13, Curacao. 1.1.These terms and conditions govern the provision of gaming services by Us through www.scatterhall.com (hereinafter referred to as the “Website”) 1.2. Payments are handled by Zeus Lightning Limited, (Reg. No. HE440059), Avlonos 1, Maria House, 1075 Nicosia, Cyprus. 1.3. We offer Type 1 Games provided by the game providers as retrievable through our privacy policy https://scatterhall.com/privacy-policy/ —– (Games provided by the above providers are hereinafter referred to as a “Game” and/or “Games” throughout these Terms and Conditions). 1.4. These terms and conditions (hereinafter referred to as the “Terms and Conditions”) and any document, expressly referred to herein, establishes a binding agreement between Us and any person registering with Zeus Lightning N.V. for participating in gameplay on Our Website (hereinafter referred to as “You”, “Your”, “Account Holder” and/or a the “Player”). You are required to accept these Rules when registering on the Website and You shall be bound by the said Rules, and any amendments made thereto, throughout Your relationship with Us. If You are not in agreement with any of the Rules, You should not register or continue to use the Website. 1.5. We reserve the right to change these Terms and Conditions including any of the Rules at any time. Any material modification to the Rules will be notified to You before the said amended Terms and Conditions come into effect and You have to accept the updated version of the Rules before You are allowed to continue making use of the gaming services via the Website. Notwithstanding this you should not accept such material changes You shall nonetheless be able to withdraw Your balance in accordance with the version of the Terms and Conditions you have previously agreed to. 1.6. These Terms and Conditions are available in different languages and reflect the same principles notwithstanding the different languages. Notwithstanding this an English version is always available. In case of conflict with any other versions, the version which is most beneficial to You shall prevail. ELIGIBILITY TO PLAY AND PLAYER REGISTRATION 2.1. In order to participate in any game available on the Website for real money You must be at least eighteen (18) years old, or such higher minimum legal age as stipulated in the laws of jurisdiction applicable to You 2.2. In order to start playing for real money on the Website You shall register an user account (hereinafter your “Account”) on the Website and deposit money in your Account. Such registration of your Account must be personal and in Your own name. You are only allowed to have one Account on this Website. If You have more than one account, You must immediately inform us. Furthermore, only one account for each IP/household is allowed. If You open more than one account, any winnings on either account will be forfeited and all accounts may be closed. We reserve the right to take further action if deemed necessary. If We leave Your first account open any initial deposits which remain as balance on any other accounts (the “Duplicate Account”), might be added to your first account. If We find there is more than one account registered for your household, We reserve the right to block or close any or all accounts for that household. All transactions made from the Duplicate Account will be made void; 2.2.1. Any returns, winnings or bonuses which You have gained or accrued during such time as the Duplicate Account was active will be forfeited by You and may be reclaimed by Us, and You will return to Us on demand any such funds which have been withdrawn from the Duplicate Account plus a 10% fee will also be applied. 2.3. Residents of Afghanistan, Aland Islands, Albania, Algeria, American Virgin Islands, American Oceania, American Samoa, Andorra, Angola, Anguilla, Antarctica, Antigua and Barbuda, Equatorial Guinea, Armenia, Aruba, Azerbaijan, Ethiopia, Oceania, Bahamas, Bahrain, Barbados, Belize, Benin, Bermuda, Bhutan, Bolivia, Bonaire, Botswana, Bouvet Island, British Virgin Islands, British Indian Ocean Territory, Brunei Darussalam, Burkina Faso, Burundi, Cote d’Ivoire, China, Cook Islands, Costa Rica, Curacao, Democratic Republic of the Congo, Dominica, Djibouti, El Salvador, Eritrea, Falkland Islands, Faroe Islands, Fiji, France, French Southern and Antarctic Lands, French Guiana, French Polynesia, Gabon, Gambia, Ghana, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Heard and McDonald Islands, Honduras, Jem Cairo, Cuba, Laos, Lesotho, Lebanon, Liberia, Libya, Madagascar, Malawi, Maldives, Mali, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Micronesia, Montserrat, Mozambique, Myanmar, Namibia, Northern Mariana Islands, Nauru, Nepal, New Caledonia, Nicaragua, Netherlands, Netherlands Antilles, Niger, Nigeria, Niue, Norfolkinsel, Oman , East Timor, Pakistan, Palestinian Territories, Palau, Papua New Guinea, Pitcairn, Puerto Rico, Kazakhstan, Uzbekistan, Réunion, Republic of Korea, Rwanda, Saba, South Georgia and the South Sandwich Islands Tomé and Príncipe, Senegal, Seychelles, Sierra Leone, Zimbabwe, Somalia, Sri Lanka, Statia, St. Barthélemy, St. Helena, St. Kitts and Nevis, St. Lucia, St. Martin, St. Pierre and Miquelon, St. Vincent and the Grenadines, Sudan, Suriname, Svalbard and Jan Mayen, Swaziland, Tajikistan, Tanzania, Togo, Tokelau, Tonga, Trinidad and Tobago, Chad, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, United States, Valais and Futuna, Christmas Island, Western Sahara, Central African Republic, Cabo Verde, Cambodia, Cameroon, Comoros, Dominican Republic, Eswatini, Iran, Iraq, Jordan, Kenya, Kiribati, Korea North, Korea, South , Kyrgyzstan, Qatar, Samoa, Solomon Islands, Sudan South, Syria, Vanuatu, Yemen or Zambia can register as players, but will not be permitted to participate in real money games. 2.4. Access and participation in gambling may also be restricted or prohibited by law in countries other than those mentioned above. We do not intend to allow game participation or access in such countries. You have extensive knowledge. You are obliged to inform Yourself about the legality of playing games in Your country before playing. We are not able to verify the legality in each and every jurisdiction. As a result, it is Your sole responsibility to determine whether your access to and use of the website is in accordance with all applicable laws in Your country. Participation in the game is only permitted after You have checked the legality of the individual case. 2.5. No statement or advertising campaign by Us is to be understood to mean that it provides legal advice on the legality of the games offered or generally guarantees such legality. 2.6. It is prohibited to sell, transfer and/or acquire accounts to/from other players. Should you be found to have contravened this rule, We reserve the right to close your account and confiscate any winnings accordingly. In addition, You are not allowed to transfer any funds from one account to another. 2.7. We reserve the right to refuse Your registration, close of Your account if you are found to be in breach of any terms found herein. 2.8. You shall be solely responsible to keep Your log in details secure, the security of any linked email addresses, and the security of any personal computer or device on which Your account is accessible. We shall not be held responsible if there is any unauthorized use of Your account. In this respect, We suggest that You do not write down Your login ID and password in a way that can be easily found or used. We also suggest that You do not leave Your device unattended when logged in and also that You construct a password with a minimum length of six characters which contains, as a minimum, uppercase and lower-case alphabetical characters and numbers or other characters (e.g. Asdf12/3). 2.9. You must submit the correct personal identification information during the registration process. This includes name, surname, address, place and date of birth, telephone number, citizenship, residential address and e-mail. You are also under an obligation to promptly update the said information from Your account should there be any changes to such personal data. 2.10. In order to open an Account on the Website, You must correctly fill in the registration form found on the Website. 2.11. During the registration process You will be able to choose Your login ID and password. Your chosen password may be changed at any point in time. 2.12. You are prohibited from colluding with other players and use of devices or programs which distort normal game play (such as Robots). 2.13. Subject to Clause 4.1.9, should You, due to any possible changes, not wish to continue using the services provided on Our Website anymore, You can withdraw all available funds and close Your Account. GENERAL RULES FOR PARTICIPATING IN GAME PLAY 3.1 You hereby agree to be bound by these Terms and Conditions at all times, and also confirm that You are not: 3.1.1. Participating in the game from a country where You are prohibited from doing so. 3.1.2. Addicted to gambling, listed in a blocked database, or legally restricted from doing business. 3.1.3. Acting in the interests of any third party; 3.1.4. Utilising funds originating from any criminal activity or activities; 3.1.5. Utilising bank accounts, debit cards, credit card/s or any other payment method that You are not authorised to use; and 3.1.6. Attempting to gain unauthorised access to Our systems or, to alter its code or content in any way. 3.2 In the event of a Player not respecting one or more of the rules as mentioned in Clause 3.1 above, We reserve the right to close Your Account and confiscate any available funds. 3.3 We may, at Our sole discretion and without having to provide any justification to You, refuse to open an Account or close an existing Account. However, all contractual obligations already made will be honoured. 3.4 All Accounts are opened and transacted in the Euro currency. 3.5 You may engage in Game play as long as You have funds in Your Account. 3.6 We are not a financial institution and no interest is paid on any funds, irrespective of the amount held in Your account. 3.7 It is Your responsibility to keep track of winnings and report them to the proper authorities, if You reside in a jurisdiction where those winnings are taxable. 3.8 If a stake is placed using the login ID and password of a Player it will be considered to have been made by that Player and therefore to be accepted and valid. 3.9 You are to solely participate in gameplay on the Website for Your own recreational use and shall in no way consider your gameplay as a professional activity. 3.10 You are to read and understand the Game rules applicable to each Game. It shall be Your responsibility to read and verify these rules prior to participating in any particular Game. Different Game rules apply for different games. 3.11 Any stake placed on the Website will be governed by the version of Terms and Conditions and Game rules valid at the time the stake is accepted. 3.12 You hereby acknowledge that in accordance with various rules and regulations that we are subject to, we may perform third party searches, compare the personal information you have provided or otherwise hold against other databases and make such enquiries and request such information and documents as We might require to validate Your Account and the funds being used to play in that Account. It is noted that We are to ensure that You are who you claim to be, that the funds that you use to play are Your funds and are funds earned legitimately. Failure to provide any such requested information may result in Your Account being closed and You being reported to the relevant authorities and regulatory bodies, without providing any notice to You. 3.13 In addition to Clause 3.12 above, You further agree to give Us all documents that we may require to verify Your registration information and payment details. 3.14 We reserve the right to suspend or terminate Your Account at any time in cases where we believe that continuing Our business relationship with You might negatively impact Our licensing and general regulatory obligations at Our sole discretion and without any explanation whatsoever. 3.15 You can close Your Account at any time by sending an email to support@scatterhall.com . Where Us or You decide to close an Account, the remaining real money funds shall be returned to the method of deposit originally used Where this is not possible, to a bank account held in the Player’s name upon receipt of the proof of ownership as we deem fit. This withdrawal will be conditional upon finalization of any known client documentation that we might require in accordance with these Terms and Conditions. 3.16 Participation in gameplay can only be affected over any distance communication device such as a mobile phone or over the Internet. 3.17 A Game which has started, cannot be amended, withdrawn or cancelled by You. You understand that funds lost during Game play cannot be refunded. 3.18 Winnings will be paid into the Your account after the final result is confirmed. However, We reserve the right to set aside any winnings should there be investigations into the result of a Game resulting from a suspicion of tampering/foul play that may have affected the result of the Game. If the irregularity is confirmed then We retain the right to void any related stakes and resultant winnings if any. PAYMENT RULES 4.1 DEPOSITS 4.1.1. Upon the finalisation of your registration process and in order to be able to play for real money, we require that you make a deposit into Your Account. Information about the payment methods that can be used in order to deposit into Your Account can be found at: https://scatterhall.com/my-account/. Not all payment methods will be available in all jurisdictions, thus it is pertinent to ascertain the payment method that You are allowed to use in order to deposit on Our Website. Furthermore, company cards are not allowed even if they are under Your own name. 4.1.2. You can only make payments if You have carefully checked beforehand that the game participation is legal for You and that the funds come from legal sources. 4.1.3. Deposits into Your Account can only be made via financial institutions and payment service providers as specifically specified on Our Website as these may be updated and amended from time to time. It is unlawful to deposit money from ill-gotten means. 4.1.4. In the eventuality that You use a credit card or effect a bank transfer or any other payment method to deposit funds in Your Account, the name on the credit card or bank transfer should be identical to information held in Your Account. Third party deposits are prohibited. Should we discover that this has occurred, We reserve the right to confiscate Your winnings and return the last deposit made to the rightful owner of the payment method. Any charges levied by the banks/payment gateways will be deducted from the reversed amount. 4.1.5 For bank transfers (and any other methods that may be added to the cashier) Your account will be credited as soon as the payment is cleared by the bank or payment processor. Notwithstanding this, should there be verification procedures that need to be undertaken in order to conduct our KYC procedures, funds might be deposited into Your Account following the finalisation of such KYC procedure. 4.1.6. When You deposit via a payment method available in Your account, You agree to the terms of use of that particular payment method and agree to any charges or service fees that apply on the deposit you make via such payment method. 4.1.7. Cash and cheques are not accepted by Us as a mode of payment in order to deposit into Your Account and You hereby confirm and agree not to deposit any funds which have been obtained illegally. 4.1.8. Your deposit history shall always be available to You either via Your Account or else by contacting customer support. In any event We suggest that You keep a copy of Your transactional data and keep it readily accessible for your own records. 4.1.9. A know your client (KYC) procedure might be carried out on all the players depositing money. All transactions are checked for possible money laundering activity. Any suspicious activity on an account could lead to the player being reported to the relevant authorities and freezing of the funds and could also lead to the closure of the account and confiscation of the funds. 4.1.10. We reserve the right to use additional procedures in order to verify You and the payment methods used on Our Website in order to comply with regulatory and legal requirements that We are subject to. 4.1.11. KYC procedures shall be undertaken upon a user reaching the amount of two thousand Euros (€2,000) in deposits, whether such threshold was reached in a single transaction or a series of transactions within a rolling period of one hundred and eighty days (180). Notwithstanding this we reserve the right to conduct KYC procedures even prior to such threshold being met. 4.1.12. Any funds deposited into Your Account must be utilised in Gameplay and withdrawal requests on funds not wagered will not be honoured. This applies for partial amounts as well. Should there be suspicion of abuse in relation to funds deposited in Your Account, We reserve the right in our absolute discretion to cancel any deposits, and/or any withdrawals, confiscate funds including winnings and to close Your account indefinitely, without any prior notification or warning. Should it be concluded that there is suspicion that funds are deposited into Your Account without the intention to place gaming stakes We may report You to the relevant authorities without any prior warning or notification. 4.1.13. As a general rule, We do not affect any refunds to You after You have wagered Your funds in gameplay. Notwithstanding this, it remains Our sole discretion to determine whether a refund request for a deposit made can be entertained. 4.1.14. A Player can at any time log in to his Account and view a statement of his Account which would show all transactions effected on that account, namely deposits, bonuses, winnings, wagers placed and withdrawals. 4.1.15. Should the player notice any funds which have been mistakenly deposited in Your Account and do not belong to You, the amount shall not constitute part of Your funds and shall be transferred back to Us. We reserve the right to void any transactions placed using funds which have erroneously been deposited into Your Account. In the event that You become aware of any such erroneous depositing of funds into Your Account which do not belong to You, you hereby agree to notify Us so that the mistake can be rectified. You hereby agree to report such mistake within ninety (90) days from when the mistake first appeared on the statement available on the Website. 4.1.16. Following the outcome of a Game and the said result is duly confirmed by Us, the amount of winnings won will be made available in Your Account. It shall be at Your discretion whether to use these amounts in further Game play or withdraw such amounts in accordance with the procedure laid down in Clause 4.2 below 4.1.17. If We are unable to confirm that You are of the Legal Age, then we may suspend Your Account. If you are proven to have been under that age at the time you made any gambling or gaming transactions, then: a) Your Account will be closed; b) All transactions made while you were underage will be void, and all related funds deposited by you will be returned; c) Any stakes for bets made while you were underage will be returned to You; d) Any winnings which have been withdrawn from Your Account; and e) If you become of Legal Age in the meantime, we still reserve the right to confiscate your winnings and refund your deposit. 4.1.18 Any refund of deposits (including those made by third party transfer) will incur a fee of €8; for deposits equal to or more than €100 We will apply a fee of €30. 4.2 WITHDRAWALS 4.2.1 At any time, You can decide to withdraw part or all Your funds from Your Account by selecting from the various options made available by Us. There is a general limit on withdrawals of five hundred Euros (€500) per user, per day, two thousand Euros (€2,000) per user, per week (excluded progressive jackpot winnings). Depending on the currency and on the chosen withdrawal option, certain transaction fees may apply. We will not charge any fees for withdrawals; However, You shall bear all costs for financial institutions or payment processor fees. Once all the available funds have been withdrawn, the player has the right to close his account if he wishes to do so. 4.2.2 KYC procedures shall be undertaken upon a user reaching the amount of one hundred Euros (€100) in withdrawals, whether such threshold was reached in a single transaction or a series of transactions within a rolling period of one hundred and eighty days (180). Notwithstanding this we reserve the right to conduct KYC procedures even prior to such threshold being met. 4.2.3 We will process any withdrawal requests within 1 to 2 (1-2) working days from receipt of such request. Nevertheless, such timeframe may be extended in the eventuality that We need to undertake any KYC procedures or additional verification on the withdrawal request or any other verification that in our sole discretion is required prior to effecting the necessary withdrawal. 4.2.4 As stated in clause 4.2.1 if the event that a withdrawal request is made for funds which have not been turned around at least once, We reserve the right to reject the withdrawal request and to charge a 10% fee amounting to Our own costs (including the cost of the deposits). 4.2.5 Whenever possible withdrawals are always transferred to the same account used to deposit funds from. Where this is not possible, to a bank account held in the Player’s name upon receipt of the proof of ownership as we deem fit. In the eventuality that various payment methods have been used in order to deposit in Your Account, we reserve the right to split the withdrawal to such depositing sources in order to abide by any anti-money laundering requirements that We are subject to accordingly. 4.2.6 In case the withdrawal requested pertains to winnings generated from a bonus, We reserve the right to reject and redirect the withdrawal request to a bank account held in the Player’s name upon receipt of the proof of ownership as we deem fit. 4.2.7 We may request that you cancel or change Your withdrawal request in accordance with anti-money laundering obligations We are subject to. 4.2.8 In relation to funds which have been requested for withdrawal You will not be allowed to wager such funds in gameplay during the time that We are processing Your withdrawal request. 4.3 CHARGEBACKS 4.3.1 In the eventuality that a chargeback is requested by the financial instruction or payment service provider used for depositing we may take a number of actions in this respect. We may take any actions that we are required by law and further close of Your Account. 4.3.2 You shall bear all costs related to chargebacks. The account balance will be debited up to the possible amount, further costs will be debited to You. We reserve the right to take legal actions for the recovery of such costs. BONUSES 5.1 Bonuses may from time to time be placed into Your Account as part of a sales promotion/marketing campaign. 5.2 We reserve the right of voiding the complete bonus, stakes and winnings resulting from bets of larger amounts. In case a bonus is connected to a deposit, any winnings will be transferred to a non-payable real money balance. 5.3 In case of a premature payout (bonus has not been wagered yet), the bonus amount and all related winnings will be forfeited. 5.4 We reserve the right to cancel any bonus which is no longer valid, in such case the bonus amount and all related winnings will be declared void. More details of each bonus scheme will be published on the bonus terms website as they are introduced. Retrievable through the following link: https://scatterhall.com/promotions/ 5.5 We may refuse to grant You a Bonus or we may alter the Bonus, including the cancellation thereof, if we believe that any bonus is being abused, technical issues have occurred in relation to a bonus and the Bonus is for any reason not being conducted as originally planned. 5.6 When a promotion is run by third parties, Terms and Conditions of such third parties will apply. 5.7 Please read the Bonusterms at https://scatterhall.com/bonusterms/ before you start playing with Bonus to understand and follow the Bonus Rules stated there. INACTIVE ACCOUNTS 6.1 An Account shall be deemed to be inactive in the eventuality that an Account is not logged in or accessed for an uninterrupted period of twelve (12) months and has a remaining real money balance in the Account. 6.2 Thirty (30) days before Your account is due to become inactive, we shall remind You of the consequences thereof and inform You of the fees that may be charged in connection therewith. 6.3 Once the account becomes inactive in accordance with the procedures laid down in clause 6.1, We shall charge Your balance either five percent (5%) of the outstanding balance or five euros (€5) each month, whichever is the highest. We reserve the right to close the Inactive Account once the Account reaches zero balance. 6.4 The above-mentioned administrative fee in clause 6.3 shall continue to be charged as long as there is a positive balance in Your account or You log-in or access Your account and thus the Account does not remain inactive. In the eventuality that Your Account has become inactive we may still consider the possibility of reimbursement of any amounts charged in accordance with clause 6.3 in the eventuality that You could not access Your account due to health-related impediments. RESPONSIBLE GAMBLING 7.1 Gambling can be addictive. We offer a number of measures, which will assist you in order to play in a safe environment. Apart from the measures mentioned herein, should you feel the need for additional help, kindly proceed to our responsible gaming page where you can find additional information about responsible gaming. 7.2 You can set the limits identified in this clause 7, either via ‘My Account’, by contacting customer support or by live chat. 7.3 LIMITS 7.3.1 We provide the option to set financial limits on your gaming activity and once the set limits are reached You shall not be able to continue engaging in gameplay beyond the limit set by You. a. DEPOSIT LIMIT A deposit limit allows You to limit the amount of funds that You deposit into Your Account. You can set a limit on the amount You can deposit in Your Account on a daily, weekly or monthly basis. 7.3.2 A financial limit implemented on Your Account as per the above Clause 7.3. shall only be removed upon Your request or upon the expiry of the set duration of the limit. Furthermore, it shall only be made less stringent upon Your request. 7.3.3 A request to make a limit more stringent or increasing the duration thereof shall be effective immediately upon the receipt of such request. In the eventuality that You make a limit less stringent or remove any limit previously implemented in terms of this clause shall be effective only after the lapse of 24 hours/1 day from the day on which we receive Your request. 7.4 TIME LIMIT You may elect to out a limit on the amount of time You spend playing on Our Website in any given session. Upon registration You shall be asked whether You wish to set a time limit on Your Account. Should You not avail of this option at such point in time, You can, at any time, set a time limit on your gameplay from ‘My Account’ under the limits tab. 7.5 SELF EXCLUSION 7.5.1 You may elect to exclude yourself from engaging in gameplay on Our Website for a definite or an indefinite period of time. In the eventuality that You decide to exclude yourself definitely or indefinitely You will not be able to gain access to Our gaming services via the Website. Once the self-exclusion is in place, You will only be able to log in after the time period has ended and after contacting customer support. 7.5.2 During Your period of self-exclusion whether for a definite or indefinite period of time, You shall not receive any marketing material from Our end. 7.5.3 A self-exclusion implemented by means of this clause shall only be removed upon Your request with 7-day cool off period or upon the expiry of the set duration of the self-exclusion period. 7.5.4 Any request to increase the period of self-exclusion shall be effective immediately upon receipt of the request. 7.6 We note that we have no access to any self-exclusion or limits which You have placed on other gaming operators’ and thus it shall be Your responsibility to inform us of any self-exclusion that You wish to implement on Your Account. Furthermore, any limit shall be only valid for the brand to which the request relates You are currently registered on and does not include any additional sites which are managed and/or owned by Us. If You have self excluded for gambling issues we will close your account on all our other brands and the pending withdrawable balance will be refunded back to you. 7.7 Notwithstanding the above, we reserve the right to close Your Account for responsible gaming measures, should, in our own and absolute discretion, deem that Your activity is exhibiting any form of gambling addiction. Nevertheless, we shall take no responsibility should You continue to use our Website with the intention to avoid the measures that we are making available to You. Thus, it shall be Your own and absolute responsibility to reach out to Us in the eventuality that You feel it would be best to implement a limit on Your activity and/or Your Account. 7.8 In requesting self-exclusion, You agree to provide full and accurate personal details, now and in the future, so Your access/use of the Website and services can be restricted. If You do choose to self-exclude, We will use all reasonable endeavours to ensure we comply with Your self-exclusion. However, in agreeing to self-exclude, You accept that You have a parallel obligation not to seek to circumvent the self-exclusion. Accordingly, We have no responsibility or liability for any subsequent consequences or losses howsoever caused that You may suffer or incur if You commence or continue to gamble through additional online accounts where You have changed any of the registration details or You provide misleading, inaccurate or incomplete details or otherwise seek to circumvent the self-exclusion agreed. If you self-exclude for Gambling issues on a website operated by Zeus Lightning N.V., it will apply to all other brands. As a self-excluded player, you should not open another account with any other website during the time period you selected. Should you open another account with a website operated by Zeus Lightning N.V., we reserve the right to immediately close it, without prior notification and void any winnings. Any remaining real money balance will be refunded but will be subject to an administration fee of up to 10%. PRIVACY POLICY In order to ascertain Our privacy procedures, policies and principles, we kindly ask You to read Our Privacy Policy carefully. You can read the said Policy through the following link: https://scatterhall.com/privacy-policy/. By accepting these Terms and Conditions You hereby fully accept Our Privacy Policy. MISCARRIED OR ABORTED GAMES 9.1 You are participating in gameplay on Our Website over the internet and consequently technical disturbances might happen. We note that We do everything in Our control in order to eliminate and reduce technical faults but this is not always possible. 9.2 We note that during You may encounter system flaws, faults, errors or service interruption caused by unexpected flaws, faults or errors in the software, hardware and/or networks used to provide Our service to You. 9.3 In the eventuality of such interruption in view of a failure of the telecommunications system or a failure of Your computer system that prevents You from continuing the game, to Your gameplay on the Website, We shall take reasonable steps to ascertain that Your gameplay resumes as the exact time immediately before the interruption occurred. 9.4 In the eventuality that it is not technically possible to resume gameplay as described in clause 9.3. above, should Your participation in the Games or services provided herein be interrupted by a failure of the telecommunication system, or of Your computer system, preventing You from continuing to use the Games or services after You have placed a wager, We shall take all reasonable steps to ensure that its approved computer system enables You to resume Your participation in the Games or services as at the time immediately before the interruption. If Our system does not enable You to do so, We shall: 9.4.1. Ensure that the Game is terminated; and 9.4.2. Refund the amount of the wager to Your Account. 9.5 Should a Games or service miscarry after starting due to a failure of Our computer operating system, We shall: 9.5.1 refund the amount wagered in the Game, and if on Your Account You have an accrued credit at the time the Game miscarries, credit the value of wager to Your Account; and 9.5.2 Make Our best efforts in order to refrain from conducting a further Game if the Game is likely to be affected by the same failure. 9.6 Notwithstanding the above, We shall in no way be held liable for any disturbance to the provision of the services on Our Website due to any technical error, either on Our part or that of Our suppliers and/or vendors. We thus accept no liability for any damages or losses which are deemed or alleged to have arisen out of or in connection with the Website. COMPLAINTS 10.1 We are here to ensure You get the best service possible. If You were not satisfied with the service received and You would like to raise an official complaint, We strongly encourage You to contact Us on the e-mail address listed below: support@scatterhall.com 10.2. This inbox is monitored Monday to Friday by one of our dedicated representatives. Each case will receive a confirmation of receipt and will be forwarded for an internal investigation. A resolution to Your case will be provided within maximum 10 working days from the receipt of Your complaint. Should an investigation not be concluded within 10 working days, You will receive an e-mail with an update and the expected day of the resolution. Our customers are Our number one priority; therefore, Our representatives will do their best to assess and resolve Your query in a timely and efficient manner. 10.3. Should You feel We have not settled Your concern to Your satisfaction You can ask for your complaint to be scrutinized by a third-party independent dispute resolution service provider (the ‘ADR body’); this service being offered to You free of any charge. For more information on ADR bodies in Europe, please click here. 10.4. Please be aware that one of the grounds of refusal in the Rules of Procedure explains that in order for the ADR body to accept Your dispute You must firstly go through Our complaint process and receive Our final response. Please use the following link to open Your dispute with Us through the ADR body: Form 10.4.1 EADR Limited is compliant with EU criteria, which guarantee that the ADR body handles Your dispute in an effective, fair, independent and transparent way. Your relationship with EADR Limited is to use it as a forum of handling complaints which are escalated to such ADR bodies. EADR offers arbitration this means that the decision of the arbiter is binding on both parties. Once again, the scatterhall Complaint Team remains at Your service for anything You need. LIMITATION OF LIABILITY 11.1 By participating in Game play on Our Website you do so at Your own risk and You hereby confirm that You are doing so at your sole choice and discretion. The Website and all of the services provided therein are provided ‘as is’ and thus we make no warranty that access to any Software will be uninterrupted, secure, complete or error free. 11.2 We shall not bear any liability for anything, including any loss, costs, expenses or damages whether direct, indirect, special, consequential, incidental or otherwise arising in relation to Your use of the Website or Your participation in Game play on the Website. 11.3 You hereby agree to fully indemnify and hold harmless us, our directors, employees, partners, and service providers for any cost, expense, loss, damages, claims and liabilities however caused, that may arise in relation to your use of the Website or participation in the Games. 11.4 We are not responsible for the content on the Websites to which links may be provided from time to time. All information displayed on Our Website is provided for informational purposes only and not intended to be construed as providing any advice in any professional capacity. 11.5 We are not responsible for any consequences resulting from major incidents such as any strike, terrorist activities, political crisis, and war, saturation of the telecommunication networks or natural catastrophe; which could lead to a total or partial reduction to the access to Our services. 11.6 In the event of any mistake or negligent act from Our end, in relation to these Terms and Conditions, the compensation available to You shall be limited to the available funds in Your Account or the amount of the stakes involved in the mistake or negligent act. BREACHES, PENALTIES AND TERMINATION 12.1 If You breach any provision of these Terms and Conditions or in our sole discretion we suspect that you have breached the said Terms and Conditions, We reserve the right not to open, suspend, close Your Account, withhold any money in Your Account and use such funds on Your Member Account to settle any damages incurred in this respect. 12.2 If We suspect that You are engaging in illegal or fraudulent activities when using the Website or the Games; or in breach of these Terms and Conditions; or that You are having problems with creditors or any other activity which is detrimental to our business, we may freeze or terminate Your Account or cancel any stakes at our absolute and sole discretion. 12.3 You acknowledge that We shall have the absolute discretion to decide to suspend You and/or permanently block Your access to Our services and/or Your use of the Website if You have violated these Terms and Conditions, without any right of compensation for You. INTELLECTUAL PROPERTY 13.1 Zeus Lightning N.V. Limited is the sole owner of its logo and brand on the Website are the said logo and brand are a registered trademark of Zeus Lightning N.V. Limited. Any unauthorised use of the brand and/or the logo of Zeus Lightning N.V. could lead to legal prosecution by Us. 13.2 All of the contents found on the website pages of www.scatterhall.com as well as its URLs are owned by Zeus Lightning N.V. Limited. Any unauthorised reproduction or use of this URL or of the contents of the Zeus Lightning N.V. website could lead to legal prosecution. 13.3 The content and information provided by Us on the Website is subject to copyright and database rights in Our name. All rights are thus exclusively reserved. All copyrights in the Website and its Content may thus not be reproduced, transmitted, or stored in whole or in part without our written consent. 13.4 In addition to the above, You hereby agree not to do anything that will harm or potentially harm the Intellectual Property Rights held by Us, any of its group companies, and/or service providers nor will you do anything that damages the image and reputation of Zeus Lightning N.V., its employees, suppliers, consultants and/or group companies. APPLICABLE LAW AND JURISDICTION 14.1 These Terms and Conditions are governed exclusively by the laws of Curacao and any legal claim or dispute arising under or in connection with these Terms and Conditions shall thus be settled in accordance with the laws of Curacao. 14.2 The Parties agree that any dispute, controversy or claim arising out of or in connection with these Terms and Conditions, or the termination and validity thereof shall be submitted and to the exclusive jurisdiction of the courts of Curacao. ANTI-MONEY LAUNDERING REPORTING 15.1 We are subject to anti-money laundering regulations as these may be amended from time to time and thus, we check transactions for any suspicion of money laundering and fraudulent activity. Furthermore, we are under an obligation to report any such activity to the relevant authorities in Cyprus. In compliance with the Prevention of Money Laundering Act we may close of your Account, withhold any funds therein and report You to the relevant authorities. 15.2 Should you become aware of any suspicious activity You must report this to Us immediately. MISCELLANEOUS 16.1 If any part of these Terms and Conditions is held to be invalid by law, the remaining parts of this Agreement shall remain in force unless the deletion of such invalid part results in a fundamental change to the rights or obligations of the parties. Should one or more term or conditions of this agreement be declared void by a recognised Court of Justice, then the remaining Terms and Conditions would retain their validity. 16.2 This Agreement constitutes the entire agreement between You and Zeus Lightning N.V. with respect to the Website, save for the case of fraud, it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between You and Zeus Lightning N.V. with respect to the Website. 16.3 We reserve the right to assign or otherwise lawfully transfer this agreement. You however, shall not assign or otherwise transfer this agreement. 16.4 You may not register an Account or use any of our Services if You or a member of Your household and/or a close family member, are or have been employed with Zeus Lightning N.V. or the companies of Zeus Lightning’s group. 16.5 You cannot transfer, sell, or pledge Your Account to another person. This prohibition includes the transfer of any assets of value of any kind, including but not limited to ownership of accounts, winnings, deposits, bets, rights and/or claims in connection with these assets, legal, commercial or otherwise. The prohibition on said transfers also includes however is not limited to the encumbrance, pledging, assigning, usufruct, trading, brokering, hypothecation and/or gifting in cooperation with a fiduciary or any other third party, company, natural or legal individual, foundation and/or association in any way shape or form Game Restrictions Netent Requirements Absolute Restriction NetEnt will not permit NetEnt Casino Games to be supplied to any entity that operates in any of the below jurisdictions (irrespective of whether or not NetEnt Casino Games are being supplied by the entity in that jurisdiction) without the appropriate licenses. Belgium, Bulgaria, Colombia, Croatia, Czech Republic, Denmark, Estonia, France, Italy, Latvia, Lithuania, Mexico, Portugal, Romania, Spain, Sweden, Switzerland, United Kingdom, United States of America. Blacklisted Territories All NetEnt Casino Games may not be offered in the following territories: Afghanistan, Albania, Algeria, Angola, Australia, Bahamas, Botswana, Belgium, Bulgaria, Colombia, Croatia, Czech Republic, Denmark, Estonia, Ecuador, Ethiopia, France, Ghana, Guyana, Hong Kong, Italy, Iran, Iraq, Israel, Kuwait, Latvia, Lithuania, Mexico, Namibia, Nicaragua, North Korea, Pakistan, Panama, Philippines, Portugal, Romania, Singapore, Spain, Sweden, Switzerland, Sudan, Syria, Taiwan, Trinidad and Tobago, Tunisia, Uganda, United Kingdom, United States of America, Yemen, Zimbabwe. Blacklisted Branded Games Territories The followed NetEnt Braded Games have some further restrictions in addition to the Blacklisted Territories set out above: 3.1 In addition to the jurisdictions set out in paragraph 2, Planet of the Apes Video Slot must not be offered in the following territories: Azerbaijan, China, India, Malaysia, Qatar, Russia, Thailand, Turkey, Ukraine. 3.2 In addition to the jurisdictions set out in paragraph 2, Vikings Video Slot must not be offered in the following jurisdictions: Azerbaijan, Cambodia, Canada, China, France, India, Indonesia, Laos, Malaysia, Myanmar, Papua New Guinea, Qatar, Russia, South Korea, Thailand, Turkey, Ukraine, United States of America. 3.3 In addition to the jurisdictions set out in paragraph 2, Narcos Video Slot must not be offered in the following territories: Indonesia, South Korea. 3.4 In addition to the jurisdictions set out in paragraph 2, Street Fighter Video Slot must not be offered in the following territories: Anguilla, Antigua & Barbuda, Argentina, Aruba, Barbados, Bahamas, Belize, Bermuda, Bolivia, Bonaire, Brazil, British Virgin Islands, Canada, Cayman Islands, China, Chile, Clipperton Island, Columbia, Costa Rica, Cuba, Curacao, Dominica, Dominican Republic, El Salvador, Greenland, Grenada, Guadeloupe, Guatemala, Guyana, Haiti, Honduras, Jamaica, Japan, Martinique, Mexico, Montserrat, Navassa Island, Paraguay, Peru, Puerto Rico, Saba, Saint Barthelemy, Saint Eustatius, Saint Kitts and Nevis, Saint Lucia, Saint Maarten, Saint Martin, Saint Pierre and Miquelon, Saint Vincent and the Grenadines, South Korea, Suriname, Turks and Caicos Islands, United States of America, Uruguay, US Virgin Islands, Venezuela. 3.5 In addition to the jurisdictions set out in paragraph 2, Fashion TV Video Slot must not be offered in the following territories: Cuba, Jordan, Turkey, Saudi Arabia. Universal Monsters (Dracula, Creature from the Black Lagoon, Phantoms Curse and The Invisible Man) may only be played in the following territories: Andorra, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Georgia, Iceland, Liechtenstein, Moldova, Monaco, Montenegro, Norway, Russia, San Marino, Serbia, Ukraine, North Macedonia, Turkey, Austria, Cyprus, Finland, Germany, Greece, Hungary, Ireland, Luxembourg, Malta, Netherlands, Poland, Slovakia and Slovenia.

The website www.oshi.com ("Casino", "Website", “Company”, "We", "Us", "Our") is owned and operated by Dama N.V., a company registered and established under the laws of Curaçao, with registration number 152125 and registered address at Scharlooweg 39, Willemstad, Curaçao, and its wholly-owned subsidiary, Strukin Ltd. is a subsidiary of Dama N.V., acting as an Agent on behalf of Dama N.V., registered in Cyprus with registered address Pavlov Nirvana and Aipeias, 4, ALPHA TOWER, Floor 1, Flat 11, 3021, Limassol, Cyprus, and registration number ΗΕ 407624. Dama N.V. is licensed and regulated by Antillephone N.V. (license no. 8048/JAZ2020-013). All payments with Paysafe are made via Dama N.V. It is the player’s sole responsibility to inquire about the existing laws and regulations of the given jurisdiction for online gambling.